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Store Policy

Payment Policy

We accept multiple secure payment options, including credit/debit cards, PayPal, and other popular payment methods. All payments must be completed at the time of purchase. We do not accept COD (Cash on Delivery) or checks.

Shipping Policy

**Domestic and International Shipping:**

- We offer reliable shipping options for both domestic and international orders.

- Shipping costs and delivery times may vary based on the destination and the selected shipping method.

- Once the order is dispatched, you will receive a confirmation email with tracking information.

 

**Shipping Restrictions:**

- We do not ship to PO boxes or military addresses (APO/FPO).

- Custom duties and taxes for international orders are the responsibility of the customer.

Return And Refunds

**Eligibility:**

- Items must be returned within 3-7 days of delivery.

- Products must be unused, in their original packaging, and in the same condition as received.

- Limited-time products and sale items are non-refundable.

 

**Process:**

- To initiate a return, contact our customer service team via email or contact us directly at 551-275-3074.

- Once your return is approved, you will receive instructions on how to send the item back to us.

- Refunds will be processed within 7-10 business days after we receive and inspect the returned item. The original payment method will be credited.

Quality Assurance

We are committed to providing high-quality home décor products sourced from reputable manufacturers. If you receive a damaged or defective product, please contact our customer service team within 48 hours of delivery. We will offer a replacement or a full refund upon verification of the issue.

Privacy Policy

We are committed to protecting your privacy. Your personal information will be used solely for processing your orders, providing customer support, and updating you on our latest news and offers. We do not share your information with third parties without your consent. For more details, please refer to our full Privacy Policy on our website.

Social Media Policy

We encourage you to follow us on social media to stay updated with our latest news, customer reviews, and upcoming product sneak peeks. We value your feedback and engagement. Please note that any offensive or inappropriate content will be removed, and the user may be blocked from our social media channels.

Payment Methods

Customer Satisfaction

Your satisfaction is our top priority. We strive to offer exceptional service and support. If you have any concerns or need assistance, our friendly customer service team is here to help via email, phone, or our website’s contact form.

Payment Methods

- Credit / Debit Cards
- Paypal
- Klarna
- Affirm

Floxycrystal - Where all colors come to life.

Elevate your home decor with our exquisite collection of affordable mats, vases, statues, and shower curtains. Add a touch of elegance to every room in your home with Floxycrystal.

Transform your space with us today!

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